Updated October 2026
Who it is for
Consultants, account managers, business developers, partners, senior recruiters and commercial leaders.
Objectives
- Understand how an account is organised and where decisions are made.
- Build several relationships inside the same group.
- Turn an assignment into a long-term relationship.
Programme
- Identify sponsors, users and decision-makers.
- Bring value before selling.
- Manage the relationship after the first assignment.
- Relevant cross-selling.
- Obtain internal introductions.
- Protect the client relationship.
The Tyros approach
Designed for financial services, where a relationship is built assignment after assignment. It draws on hands-on experience of client relationships in financial services.
Practitioner-led and grounded in hands-on experience in specialist recruitment, business development and client relationships within financial services.
Format
Formats available from a 60 to 90 minute executive session to a half-day or full-day workshop, depending on the programme and audience.
- In person or remote, in French or English.
- Practical cases and exercises; knowledge check where relevant.
- Attestation of participation. It is not an official certification.
Each programme is built with you. Discuss a programme.